A little human touch

A granny sat on the floor beside the walkways of Junction 8 and beckoned onlookers to buy the packets of tissue in her hand.

*"Hello Auntie. How are you?" She kept smiling at me. I bought some tissue from her and continued making small talk.
"Are you here everyday?" She chuckle and said, 'No la. I come here once or twice a week."
"Do you live near Bishan?" She shakes her shake and replied, "Marine Parade."
"Oh. Marine Parade ah. Do you live alone?" She replied, "I live with my daughter."
I decided the small talk was enough as I would be disturbing her tissue sales if I carried on. "See you another time Auntie. Jesus loves you. Take care." She nodded her head and gave me a wide smile.

A short chit chat, a dollar and a smile is enough to make my day and her day. Yes, the one dollar you and I gave to buy the packets of tissue could contribute to her finances, but it is the little human touch that makes a whole lot of difference. It made her smile, it made me smile and it gets a lot more meaningful than helping her out with just money.

Singapore is a country where it is thought to have no poor citizens; or rather, citizens without a roof and 3 meals a day. Of course we know that is not exactly true because there are needy people who struggle from time to time for a meal and to pay their utility bills. I've met and befriended one such family and mine you, there are many more. Just ask the various(and numerous) VWO(Voluntary Welfare Organizations) and you'll hear many similar stories from social workers.

However, beneath the dire financial needs of the poor, there is a greater need. The need for a human touch. Singapore has no shortage of VWOs who will help a person in genuine financial need. The government has the Public Assistance Scheme in place to help those who are unable support themselves (http://www.mcys.gov.sg/web/serv_E_PA.html). (Note: the rigid structure and inflexible benchmarking of who qualifies for help and who does not, does make successful application difficult sometimes) But it is true that getting 3 meals a day is not difficult in Singapore. An old man will certainly draw some sympathy from the public with a certain degree of success if he goes about begging for food at a food centre.

The stark reality is that while we have all these VWOs, financial schemes, grants and assistance in place, the quality of life does not get any better for the poor. I must add here that the poor in Singapore is very different from the poor in say, Cambodia. In Cambodia, the poor may live in a house with a broken roof and eat just tapioca daily. In Singapore, the poor may be living in a 3 room flat with 3 children still in school and both or one parent is unable to work due to disability or mental illness. It is a different kind of poor but nonetheless in great need. And especially in Singapore, I feel the quality of life is the main problem. And it's a problem bigger than the finances.

I will not be surprised if a tissue aunty or granny is able to eke out a living by selling tissue packets and feel quite good that they are not living on handouts. But when you talk to them, you will hear their many sad stories and the lonely lives they are living. There are of course exceptions(i've met one in Tampines) but in general, these folks yearn for a little more than that one dollar you gave. They want a human touch, they want love and concern, they want friends, they want to be listened to, they want budding relationships that add colours to their lives.

Your one dollar is helpful, but it stops at just the surface. The next time you get some tissue from these aunties and grannies, say hello to them and find out for yourself how long a human touch can go. That was why Jesus say hello to the uncared for in his days - the tax collectors, prostitutes, lepers and the destitute. Most people maintained the status quo and bypassed them as if they were invisible. But Jesus would not. He knew they needed a human touch that is real. He knew they needed love, friendship and relationships more than anything else.

So how about a "How are you?" the next time you give that one dollar? Smile and watch that smile.

"Being unwanted, unloved, uncared for, forgotten by everybody, I think that is a much greater hunger, a much greater poverty than the person who has nothing to eat." ~ Mother Teresa

*Conversation with granny is in mandarin. Translated to English for readability